Privacy Policy

Last updated: 1 January 2026

This Privacy Policy explains how B2B CLEAN SPACE CLEANING SERVICES L.L.C S.O.C (“we”, “us”, “our”) collects, uses, stores, and shares personal data when you visit our website, contact us, or interact with us through our social media channels and messaging platforms.

Company contact details

B2B CLEAN SPACE CLEANING SERVICES L.L.C S.O.C

office 402, Sama building, Al Barsha 1, Dubai UAE

Email: info@b2bcleanspace.com

We are committed to protecting your privacy and processing personal data in line with applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (as applicable).

1) What personal data we may collect

We may collect and process the following categories of personal data (depending on how you interact with us):

A. Information you provide to us

Name, job title, company name

Email address, phone number

Business address / service location

Details of your enquiry (requested services, schedules, site requirements)

Any information you provide via forms, email, phone, WhatsApp, or social media messages

B. Information we collect automatically (website use)

Device and browser information, IP address, approximate location, logs

Usage data (pages visited, time spent, referrals)

Cookies and similar technologies (see Section 8)

C. Service-related information (if you become a client)

Service instructions (e.g., access coordination details, cleaning specifications, on-site contact person)

Quality and operational notes (may include photos of premises where necessary for quality control; we recommend avoiding capturing people in photos whenever possible)

D. Applicants / careers (if applicable)

CV, contact details, employment history, and information you submit during recruitment

We do not intend to collect “sensitive” personal data unless it is necessary and lawful. If you share it with us voluntarily, we will handle it with appropriate safeguards.

2) How we collect your personal data

We collect data when you:

Fill in a contact/enquiry form, request a quote, or contact us by email/phone

Message us via social media or messaging apps (e.g., WhatsApp)

Use our website (cookies/logs/analytics)

Engage our services and communicate about delivery of cleaning services

3) Why we use your personal data (purposes)

We use personal data to:

Respond to your enquiries and provide requested information or quotations

Provide and manage our cleaning services and client relationships

Schedule services and coordinate access and on-site operations

Improve our website, customer experience, and service quality

Send administrative messages (e.g., confirmations, updates, changes)

If you provide explicit consent (or where lawful): send marketing communications about our services

Comply with legal obligations and protect our legal rights (e.g., claims, disputes)

4) Legal grounds for processing

We process personal data based on one or more lawful grounds as permitted under applicable UAE laws, which may include:

Your consent (for example, where you submit an enquiry or opt in to marketing)

Performance of a contract or taking steps at your request before entering into a contract

Compliance with legal obligations

Legitimate business interests, where permitted (e.g., running our operations, improving services), balanced against your rights

5) Sharing and disclosure of your personal data

We do not sell your personal data.

We may share personal data with:

Service providers / processors who support our business (e.g., website hosting, email, CRM systems, analytics, customer support tools), under appropriate confidentiality and security obligations

Professional advisers (lawyers, accountants, auditors) where necessary

Authorities / law enforcement / courts where required by law or to protect legal rights

6) International transfers

Our service providers may store or process data outside the UAE (for example, cloud hosting). Where personal data is transferred internationally, we apply appropriate safeguards and rely on lawful transfer mechanisms as required by UAE law.

7) Data retention

We keep personal data only for as long as necessary for:

the purposes described in this Policy,

legal, tax, accounting, or reporting requirements,

and to establish, exercise, or defend legal claims.

When data is no longer required, we securely delete or anonymize it.

8) Cookies and similar technologies

We may use cookies and similar technologies to:

ensure the website works properly,

remember preferences,

measure traffic and improve performance (analytics).

You can manage cookies through your browser settings and, where available, our cookie banner/controls. Some cookies are essential and cannot be disabled without affecting site functionality.

9) Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission is fully secure; you share data at your own risk.

10) Your rights

Subject to applicable UAE law, you may have rights to:

request access to your personal data,

request correction/updates,

request deletion/erasure (where applicable),

restrict or object to certain processing,

withdraw consent (where processing is based on consent),

request transfer/portability in certain cases.

To exercise your rights, contact us at info@b2bcleanspace.com. We may request verification to protect your privacy. UAE Data Office is the federal regulator for the PDPL and may handle complaints in accordance with applicable rules.

11) Third-party links and platforms

Our website or social media pages may include links to third-party websites or platforms. Their privacy practices are governed by their own policies. We encourage you to review them.

12) Changes to this Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page with a revised “Last updated” date.

13) Contact

Questions, comments, and requests regarding this Privacy Policy should be sent to: info@b2bcleanspace.com